RAHMAN, S.M. Zahidur; KHAN, Eijaz Ahmed; RAHMAN, S. M. Towhidur. Measuring Service Facility and Customer Satisfaction of the Luxury Hotels of Khulna. Khulna University Business Review, [S. l.], v. 6, n. 1-2, p. 49–61, 2009. DOI: 10.35649/KUBR.2008.6.12.4. Disponível em: https://kubr.ac.bd/kubr/article/view/16. Acesso em: 17 july. 2026.